My Reliable Plumber

This contractor has a deeply mixed record across all dimensions. Professionalism is significantly dragged down by three explicit complaints: a no-show with no callback, a promise of a quote that was never delivered, and a pattern of upselling work without follow-through — offset by several reviews praising responsiveness, same-day service, and going above and beyond. Project completion is simila... Read more

This contractor has a deeply mixed record across all dimensions. Professionalism is significantly dragged down by three explicit complaints: a no-show with no callback, a promise of a quote that was never delivered, and a pattern of upselling work without follow-through — offset by several reviews praising responsiveness, same-day service, and going above and beyond. Project completion is similarly split, with one serious allegation that a plumber billed for work not actually performed (valve base not replaced), while other reviews describe timely, thorough completions including emergency situations. Pricing feedback is mixed: some reviewers found them fair and transparent, while one reviewer paid $680 total for a job where the core work may not have been done correctly, and another noted they are not always the cheapest option. Experience scores moderately, with positive mentions of quality workmanship and knowledgeable staff, but undermined by the valve fraud allegation and the upselling complaint. The majority of reviews are from 2012–2014, making the data significantly dated, with only one review from the past three years. Read less