Callahan A/C & Heating Services

Callahan AC & Heating presents a deeply mixed picture across a large review set spanning nearly two decades. Positive reviews frequently praise individual technicians as professional, knowledgeable, and punctual, and many customers report satisfying installations completed on time and on budget. However, a significant cluster of serious negative reviews — including allegations of incomplete work... Read more

Callahan AC & Heating presents a deeply mixed picture across a large review set spanning nearly two decades. Positive reviews frequently praise individual technicians as professional, knowledgeable, and punctual, and many customers report satisfying installations completed on time and on budget. However, a significant cluster of serious negative reviews — including allegations of incomplete work, failure to follow through on service calls, charging for unresolved problems, causing property damage (flooded basement), and dismissive or dishonest office staff — substantially drags down every dimension. The professionalism score is particularly penalized by multiple credible accounts of rude office staff, no-shows, broken promises, and at least one road rage incident involving a company vehicle. Project completion suffers from documented cases of work left unfinished, systems installed incorrectly, and failure to honor service contracts. Pricing receives a moderate score because while some customers praised fair or competitive quotes, others reported being overcharged, charged for visits where no work was done, or felt deceived about the scope and cost of work. Read less