Brandano Plumbing & Heating

Brandano Plumbing shows a genuinely mixed track record across all four dimensions. Professionalism scores are dragged down significantly by three separate no-show incidents and one report of a rude owner, despite many reviewers praising individual technicians like Shawn, Paul, and Vinnie as courteous and efficient. Pricing is the weakest dimension: multiple reviewers across different years explici... Read more

Brandano Plumbing shows a genuinely mixed track record across all four dimensions. Professionalism scores are dragged down significantly by three separate no-show incidents and one report of a rude owner, despite many reviewers praising individual technicians like Shawn, Paul, and Vinnie as courteous and efficient. Pricing is the weakest dimension: multiple reviewers across different years explicitly reported being quoted one price and billed a substantially higher amount, with one reviewer calling it 'unfair billing' and another describing being overcharged — this is a recurring and serious pattern, not an isolated complaint. Project completion is mixed: most jobs that were started appear to have been finished, but the no-show incidents represent a meaningful failure to even begin committed work, and one reviewer reported substandard workmanship requiring repeated repairs and code violations. Experience scores are moderate — several reviewers praised technical skill and problem-solving, but the code-violation report and the wrong-tank order temper confidence in consistent quality. Read less