Black Dog Plumbing & Heating

Black Dog Plumbing receives strong praise across most dimensions, with multiple reviewers highlighting Tyler's punctuality, clear communication, technical knowledge, and willingness to go beyond the scope of work without additional charges. Pricing is consistently described as fair and transparent, with several reviewers noting no hidden fees and work completed within budget. However, two signific... Read more

Black Dog Plumbing receives strong praise across most dimensions, with multiple reviewers highlighting Tyler's punctuality, clear communication, technical knowledge, and willingness to go beyond the scope of work without additional charges. Pricing is consistently described as fair and transparent, with several reviewers noting no hidden fees and work completed within budget. However, two significant negative reviews meaningfully drag down the scores: one details a serious workmanship failure where an apprentice's unchecked work caused water damage to a home, followed by alleged dishonesty with the insurance company — a direct hit to both project completion and professionalism. A second 1-star review describes the owner verbally abusing a pregnant bystander and her elderly mother-in-law in public, which is a severe professionalism flag regardless of whether it occurred during a client engagement. These two reviews are credible, specific, and damaging enough to prevent high scores in any dimension. Read less