Leominster Plumbing & Heating Co

Leominster Plumbing & Heating shows significant inconsistency across reviews spanning 2011–2015. While one long-term customer (4–5 years) praised their punctuality, professionalism, and competitive pricing on routine maintenance, they also reported a critical service failure where a broken valve was missed during furnace maintenance, resulting in a disputed second bill. Two other reviews docum... Read more

Leominster Plumbing & Heating shows significant inconsistency across reviews spanning 2011–2015. While one long-term customer (4–5 years) praised their punctuality, professionalism, and competitive pricing on routine maintenance, they also reported a critical service failure where a broken valve was missed during furnace maintenance, resulting in a disputed second bill. Two other reviews document severe communication failures (no callback after multiple calls) and a serious billing dispute involving repeated charges for no-shows and non-delivery of service, escalated to the BBB and local authorities. The company's responsiveness and follow-through are highly inconsistent, and pricing transparency is undermined by billing disputes. Read less