Uptack Plumbing, Heating and Cooling

This contractor receives a critically low WW Score of 28.4, driven by overwhelmingly negative feedback across all dimensions. Five of seven reviews are 1-star ratings citing serious failures: dishonest upselling tactics, poor communication, incomplete work requiring rework, unresponsive follow-up, and overcharging for minimal service. Two positive 5-star reviews from 2011 and 2017 are substantiall... Read more

This contractor receives a critically low WW Score of 28.4, driven by overwhelmingly negative feedback across all dimensions. Five of seven reviews are 1-star ratings citing serious failures: dishonest upselling tactics, poor communication, incomplete work requiring rework, unresponsive follow-up, and overcharging for minimal service. Two positive 5-star reviews from 2011 and 2017 are substantially outweighed by recent damaging reviews (2014–2024) indicating systemic and persistent problems. The company appears to have deteriorated significantly after founder Lenny's retirement around 2018, with new management exhibiting poor customer service practices. Read less