Perfection Home improvement

The review set is heavily polarized, with a cluster of older 5-star reviews from 2014–2015 contrasting sharply against detailed, credible negative reviews from 2016 and 2021. The most recent and most detailed review (2021) describes an extreme failure across every dimension: a 14-month project that was contracted for 4 months, abandoned work, permit mismanagement, poor workmanship, dishonest bil... Read more

The review set is heavily polarized, with a cluster of older 5-star reviews from 2014–2015 contrasting sharply against detailed, credible negative reviews from 2016 and 2021. The most recent and most detailed review (2021) describes an extreme failure across every dimension: a 14-month project that was contracted for 4 months, abandoned work, permit mismanagement, poor workmanship, dishonest billing, and deeply unprofessional communication. Professionalism scores are dragged down severely by documented patterns of ignoring calls and texts for days, angry and unprofessional messages, and blame-shifting behavior. Project completion is critically impacted by the contractor quitting mid-project, leaving permits unclosed, and requiring third-party contractors to finish and fix work. Pricing received a moderate negative signal due to a 35% mid-contract price increase reported in one review and alleged overcharging documented in the 2021 review, partially offset by a few older reviews citing competitive and fair pricing. Experience scores reflect a mixed picture: some early reviewers praised quality and custom work, but multiple reviews document structural failures, incorrect installations, permit ignorance, and rework caused by poor planning. Read less