Stefani Plumbing & Heating

Stefani Plumbing shows strong technical competence and workmanship (82.0), with multiple reviews praising knowledgeable technicians and quality installations. However, professionalism is significantly dragged down by consistent complaints about office staff rudeness, poor communication, missed appointments, and unresponsiveness—particularly from office personnel named Sue/Suzanne. Pricing is com... Read more

Stefani Plumbing shows strong technical competence and workmanship (82.0), with multiple reviews praising knowledgeable technicians and quality installations. However, professionalism is significantly dragged down by consistent complaints about office staff rudeness, poor communication, missed appointments, and unresponsiveness—particularly from office personnel named Sue/Suzanne. Pricing is competitive when quoted fairly, but billing discrepancies and lack of transparency have created customer friction. Project completion is solid for actual work performed, though communication delays and follow-through issues on callbacks are documented. The company demonstrates capability but suffers from serious customer service and accountability gaps. Read less