Leahy Plumbing & Heating

Leahy Plumbing demonstrates strong technical competence and generally reliable project completion, with many customers praising workmanship quality and timely service delivery. However, professionalism scores are significantly dragged down by numerous complaints about owner John Leahy's communication style—described as rude, dismissive, impatient, and sometimes hostile—along with isolated inci... Read more

Leahy Plumbing demonstrates strong technical competence and generally reliable project completion, with many customers praising workmanship quality and timely service delivery. However, professionalism scores are significantly dragged down by numerous complaints about owner John Leahy's communication style—described as rude, dismissive, impatient, and sometimes hostile—along with isolated incidents of unprofessional technician behavior. Pricing is mixed: many customers report fair and reasonable rates, but several cite substantial markups on parts (3-4x retail) and lack of transparency on service fees. The company shows inconsistency in service quality and customer treatment, with some customers becoming loyal repeat clients while others report being ignored after service issues. Read less