Compass Plumbing & Heating

This contractor shows highly inconsistent performance across reviews spanning 4+ years. Two older positive reviews (2018, 2020) praise responsiveness, professionalism, and quick service, while a 2022 review documents serious quality failures (improper fasteners, leaking fixtures, faulty shutoffs) combined with complete non-responsiveness to multiple contact attempts. The stark contradiction betwee... Read more

This contractor shows highly inconsistent performance across reviews spanning 4+ years. Two older positive reviews (2018, 2020) praise responsiveness, professionalism, and quick service, while a 2022 review documents serious quality failures (improper fasteners, leaking fixtures, faulty shutoffs) combined with complete non-responsiveness to multiple contact attempts. The stark contradiction between glowing older testimonials and the recent detailed complaint of both poor workmanship and communication breakdown suggests either significant service degradation or potential reliability issues. The single pricing mention was positive, but insufficient data on this dimension. Overall score is heavily depressed by the recent project completion and professionalism failures. Read less