SG Harold Plumbing Heating & AC

SG Harold Plumbing shows significant inconsistency across reviews spanning 2007–2023. While technical expertise and responsiveness are frequently praised (employees John, Ryan, and Chris receive individual commendation), the company suffers from severe professionalism and project completion failures: multiple no-shows, failure to return calls, missed appointments, and incomplete repairs are docu... Read more

SG Harold Plumbing shows significant inconsistency across reviews spanning 2007–2023. While technical expertise and responsiveness are frequently praised (employees John, Ryan, and Chris receive individual commendation), the company suffers from severe professionalism and project completion failures: multiple no-shows, failure to return calls, missed appointments, and incomplete repairs are documented across 6+ reviews. Pricing is marked up substantially (50%+ on materials) and misdiagnosis has resulted in customer losses exceeding $1,000. The owner's communication style is described as dismissive and unprofessional. Positive reviews highlight emergency responsiveness and fair pricing in select cases, but negative reviews are more detailed and specific about failures, suggesting systemic operational issues rather than isolated incidents. Read less