Scott Robillard Plumbing & Heating

Scott Robillard demonstrates strong professionalism with consistent punctuality, responsiveness, and courteous communication across multiple reviews. Technical expertise and workmanship quality are well-documented, with clients praising problem-solving ability and industry knowledge. However, pricing feedback is mixed—while most clients report fair value, one review alleges unnecessary upselling... Read more

Scott Robillard demonstrates strong professionalism with consistent punctuality, responsiveness, and courteous communication across multiple reviews. Technical expertise and workmanship quality are well-documented, with clients praising problem-solving ability and industry knowledge. However, pricing feedback is mixed—while most clients report fair value, one review alleges unnecessary upselling and component replacement rather than repair. Project completion shows a significant weakness: one client never received a promised estimate after an initial consultation, representing a serious follow-through failure. The WW Score of 82.3 reflects strong fundamentals undermined by isolated but material lapses in project delivery and pricing transparency. Read less