Roscia’s Plumbing

Roscia's Plumbing has a strong base of loyal, long-term customers who consistently praise their professionalism, punctuality, and courteous demeanor, which drives their professionalism score upward. However, several serious negative reviews — including allegations of rude staff, a driver mocking a disabled customer, combative office staff, and racially charged remarks — meaningfully drag the p... Read more

Roscia's Plumbing has a strong base of loyal, long-term customers who consistently praise their professionalism, punctuality, and courteous demeanor, which drives their professionalism score upward. However, several serious negative reviews — including allegations of rude staff, a driver mocking a disabled customer, combative office staff, and racially charged remarks — meaningfully drag the professionalism score down and cannot be ignored. Project completion is a mixed picture: many reviews praise thorough, efficient work including emergency responses, but at least two reviews describe jobs that were not properly diagnosed or resolved, and one describes a multi-month delay with repeated errors on a sump pump installation. Pricing is generally viewed as fair and reasonable by most reviewers, with one notable outlier citing a quote nearly double a competitor's for a boiler replacement. Experience scores are moderate — most reviewers describe skilled, knowledgeable technicians, but the failure to diagnose a toilet obstruction and an inability to locate a ceiling leak in separate reviews temper confidence in consistent technical execution. Read less