Rodenhiser Plumbing, Heating, A/C & Electric

Rodenhiser presents a deeply split profile: a large volume of recent 5-star reviews praise individual technicians as courteous, punctual, knowledgeable, and professional, which lifts the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension, with dozens of detailed, credible complaints describing charges that reviewers found to be 2x to 5x marke... Read more

Rodenhiser presents a deeply split profile: a large volume of recent 5-star reviews praise individual technicians as courteous, punctual, knowledgeable, and professional, which lifts the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension, with dozens of detailed, credible complaints describing charges that reviewers found to be 2x to 5x market rates, opaque billing, aggressive upselling, and fees for estimates — driving the pricing score to a very low 28. Project completion is mixed: many jobs are described as completed well, but a significant number of reviews describe abandoned work, incorrect diagnoses, failed installations, unresolved callbacks, and systems left non-functional for weeks or months. The experience dimension is similarly split, with skilled technicians praised in many reviews but serious workmanship failures — including faulty installations causing water damage, mold, and structural issues — documented in others. The overall WW Score of 62.1 reflects a company with capable staff but systemic issues around pricing integrity, quality control, and follow-through on complex or warranty-related work. Read less