Rich Mathews & Son

Rich Mathews receives overwhelmingly positive feedback across all four scored dimensions, with 22 reviews providing substantive, specific detail. Professionalism is the most consistently mentioned dimension — virtually every reviewer highlights his responsiveness, communication, punctuality, and genuine care for clients, including multiple accounts of him answering calls at 9pm, midnight, and on... Read more

Rich Mathews receives overwhelmingly positive feedback across all four scored dimensions, with 22 reviews providing substantive, specific detail. Professionalism is the most consistently mentioned dimension — virtually every reviewer highlights his responsiveness, communication, punctuality, and genuine care for clients, including multiple accounts of him answering calls at 9pm, midnight, and on weekends. Pricing is explicitly described as fair and competitive across 10 reviews, with several reviewers noting he went above and beyond at no extra charge, including instances where he refused payment entirely for simple fixes. Project completion is strongly evidenced across 18 reviews, with jobs described as finished on time, on budget, and often ahead of schedule, with Rich also handling permits, coordinating subcontractors, and following up after completion. Experience is well-documented across 17 reviews, with specific references to his Master Plumber certification, complex oil-to-gas conversions, steam boiler expertise, clean installations, and his ability to diagnose and resolve issues remotely via FaceTime. Read less