Norwood Plumbing & Heating Company

Mark and Norwood Plumbing & Heating receive consistently strong praise across professionalism, pricing, and technical skill, with numerous reviewers highlighting his punctuality, friendliness, and willingness to educate customers rather than upsell. His pricing is repeatedly described as fair and reasonable, and one reviewer specifically noted he declined to exploit an emergency call for higher fe... Read more

Mark and Norwood Plumbing & Heating receive consistently strong praise across professionalism, pricing, and technical skill, with numerous reviewers highlighting his punctuality, friendliness, and willingness to educate customers rather than upsell. His pricing is repeatedly described as fair and reasonable, and one reviewer specifically noted he declined to exploit an emergency call for higher fees. Project completion is generally strong, with multiple jobs finished correctly and promptly, including correcting other plumbers' mistakes. However, professionalism and project completion scores are tempered by one credible 1-star review describing a missed appointment, a dismissive attitude when confronted, and near-screaming at the customer — a serious behavioral flag that cannot be ignored. The majority of reviews are older than 12 months, with most dating from 2013–2022, which reduces confidence in how well these scores reflect current performance. Read less