MPD Plumbing & Heating

MPD Plumbing & Heating has a strong base of satisfied customers who consistently praise Mike's technical skill, responsiveness, and fair pricing across a wide range of jobs including gas conversions, boiler replacements, and general plumbing work. However, the review set contains several credible negative reviews that meaningfully drag down all dimensions: one reviewer described aggressive, unprof... Read more

MPD Plumbing & Heating has a strong base of satisfied customers who consistently praise Mike's technical skill, responsiveness, and fair pricing across a wide range of jobs including gas conversions, boiler replacements, and general plumbing work. However, the review set contains several credible negative reviews that meaningfully drag down all dimensions: one reviewer described aggressive, unprofessional behavior and a failure to haul away the old appliance as promised; another detailed a poor diagnostic approach involving three unnecessary wall cuts with no resolution and a $438 bill; and two separate reviewers reported that Mike committed to calling back and never did, reflecting a responsiveness failure. Pricing is mixed — multiple reviewers praised fair or under-budget billing, while at least two explicitly accused Mike of overcharging or padding bills. Project completion is similarly split, with most jobs described as finished well but at least one job left incomplete and one instance of a no-show after a verbal commitment. Read less