Mike Richard Plumbing & Heating Services

Mike Richard earns strong marks for professionalism, with the overwhelming majority of reviewers praising his punctuality, responsiveness via phone and email, courteous demeanor, and clean workmanship. Project completion scores are also high, with most customers reporting jobs finished on time, in one visit, and to a satisfactory standard — though a small number of reviews cite a recurring issue... Read more

Mike Richard earns strong marks for professionalism, with the overwhelming majority of reviewers praising his punctuality, responsiveness via phone and email, courteous demeanor, and clean workmanship. Project completion scores are also high, with most customers reporting jobs finished on time, in one visit, and to a satisfactory standard — though a small number of reviews cite a recurring issue (a toilet that continued to leak after a paid repair) and one instance of a fix that did not hold, which tempers the score modestly. Experience is rated highly across a large sample, with reviewers consistently noting his diagnostic skill, technical knowledge, and ability to solve problems others had missed or misdiagnosed. Pricing is the weakest dimension: a meaningful minority of reviewers — across multiple years — explicitly describe his rates as high, expensive, or outrageous, and several declined to hire him or sought competing bids after receiving his estimates; this is partially offset by reviewers who found his pricing reasonable or competitive, but the balance of evidence warrants a conservative score. The WW Score of 82.1 reflects a contractor with genuinely strong professional qualities whose pricing practices introduce consistent friction. Read less