McGough Plumbing

McGough Plumbing demonstrates strong performance across all dimensions, with particular strengths in pricing transparency and customer responsiveness. However, the score is tempered by four significant negative reviews (1-star ratings from 2011-2015) documenting serious issues: no-shows without communication, unprofessional behavior, work not meeting code standards, and failure to honor verbal agr... Read more

McGough Plumbing demonstrates strong performance across all dimensions, with particular strengths in pricing transparency and customer responsiveness. However, the score is tempered by four significant negative reviews (1-star ratings from 2011-2015) documenting serious issues: no-shows without communication, unprofessional behavior, work not meeting code standards, and failure to honor verbal agreements. The majority of positive reviews are older (2013-2019), with only two recent reviews from 2023-2024. While recent feedback is enthusiastic, the pattern of documented failures in project completion and professionalism—particularly the code violation and broken promises—creates material reliability concerns despite the high volume of satisfied customers. Read less