Lovett Plumbing & Heating

Lovett Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in project completion (87.2) and professionalism (84.5). The contractor excels at responsiveness, punctuality, and quality workmanship across numerous reviews spanning over a decade. However, pricing emerges as a notable weakness (76.0), with multiple customers citing unexpectedly hig... Read more

Lovett Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in project completion (87.2) and professionalism (84.5). The contractor excels at responsiveness, punctuality, and quality workmanship across numerous reviews spanning over a decade. However, pricing emerges as a notable weakness (76.0), with multiple customers citing unexpectedly high labor rates ($270/hour), surprise charges, and markups on materials. While the vast majority of reviews are highly positive, the pattern of pricing complaints and occasional communication lapses (voicemail non-responses) prevents a higher score. The business appears to struggle with capacity management during peak demand periods. Read less