Johnson Bros

Johnson Bros demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistent professionalism and technical expertise across 48 and 35 mentions respectively. The company excels at responsiveness, punctuality, and knowledgeable technicians (particularly Nate and Jahz), with many customers praising their communication and problem-solving abilities. However, project com... Read more

Johnson Bros demonstrates strong overall performance with a WW Score of 81.2, driven primarily by consistent professionalism and technical expertise across 48 and 35 mentions respectively. The company excels at responsiveness, punctuality, and knowledgeable technicians (particularly Nate and Jahz), with many customers praising their communication and problem-solving abilities. However, project completion reliability is tempered by several documented cases of incomplete work, no-shows, and unresolved follow-up issues, particularly in 2024 and early 2023. Pricing feedback is mixed—while many customers report fair and competitive rates, a notable subset experienced unexpectedly high charges for simple jobs or felt overcharged relative to work performed. Read less