James Thompson Plumbing and Heating

James Thompson Plumbing & Heating demonstrates strong overall performance across all dimensions, with particular strength in professionalism (87.5) and experience (85.2). The company excels at responsiveness, punctuality, and customer communication, with numerous reviews praising quick callbacks and same-day service. Project completion scores are solid (81.0), though a small number of reviews ment... Read more

James Thompson Plumbing & Heating demonstrates strong overall performance across all dimensions, with particular strength in professionalism (87.5) and experience (85.2). The company excels at responsiveness, punctuality, and customer communication, with numerous reviews praising quick callbacks and same-day service. Project completion scores are solid (81.0), though a small number of reviews mention follow-up issues or difficulty reaching the company for post-job callbacks. Pricing is reasonable (78.3) relative to service quality, though a few customers noted higher-than-expected costs for emergency services. The WW Score of 82.1 reflects a reliable, professional contractor with consistent execution, supported by high-confidence data from 79 usable reviews. Read less