Gomes Plumbing Heating and Cooling

Frank Gomes demonstrates strong technical expertise and generally responsive, friendly service with competitive pricing. However, the WW Score of 76.8 reflects significant reliability concerns that emerge across the review timeline. While most recent reviews (2014-2023) are highly positive, a persistent pattern of no-shows, missed callbacks, and communication failures appears in 8 separate reviews... Read more

Frank Gomes demonstrates strong technical expertise and generally responsive, friendly service with competitive pricing. However, the WW Score of 76.8 reflects significant reliability concerns that emerge across the review timeline. While most recent reviews (2014-2023) are highly positive, a persistent pattern of no-shows, missed callbacks, and communication failures appears in 8 separate reviews spanning 2010-2017, suggesting systemic responsiveness issues despite Frank's acknowledged skill and professionalism when he does show up. Project completion is solid when work begins, but the initial contact and scheduling phase shows material gaps. Pricing is consistently praised as fair and competitive. Read less