East Cambridge Plumbing & Heating Company

This contractor shows mixed performance across dimensions, with significant recency and responsiveness concerns. While positive reviews from 2010–2012 praise skill, fair pricing, and pleasant demeanor, two critical 2013 reviews document complete communication failures (no callbacks despite multiple attempts). The most recent 2021 review is vague and generic. Project completion is undermined by d... Read more

This contractor shows mixed performance across dimensions, with significant recency and responsiveness concerns. While positive reviews from 2010–2012 praise skill, fair pricing, and pleasant demeanor, two critical 2013 reviews document complete communication failures (no callbacks despite multiple attempts). The most recent 2021 review is vague and generic. Project completion is undermined by documented cases of unavailability and refusal of new customers. Experience and pricing receive moderate support, but professionalism is severely damaged by documented non-responsiveness. Read less