Drew Donarumo Plumbing and Heating

Donarumo Plumbing demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous staff across 42 mentions. Technical competence and workmanship quality are well-documented across 26 mentions, with particular praise for problem-solving and skilled installation work. Project completion shows solid performance (78/100) across 28 mentions, though several revie... Read more

Donarumo Plumbing demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous staff across 42 mentions. Technical competence and workmanship quality are well-documented across 26 mentions, with particular praise for problem-solving and skilled installation work. Project completion shows solid performance (78/100) across 28 mentions, though several reviews document incomplete work, no-shows, and callback issues that prevent a higher score. Pricing emerges as a significant weakness (62/100) with 11 explicit mentions of overcharging, inflated service fees, and lack of transparency—multiple customers report being charged 3-4x retail prices or excessive hourly rates for brief service calls. The company's overall WW Score of 76.8 reflects strong operational execution undermined by pricing concerns and occasional project follow-through failures. Read less