C H Jonasson

The overwhelming majority of reviews paint a deeply negative picture of C H Jonasson Plumbing across nearly every dimension. Professionalism is the most heavily criticized area, with multiple reviewers describing rude phone interactions, a plumber exhibiting road rage and threatening behavior, a worker leaving biohazardous waste on a customer's floor, and the company ignoring follow-up calls after... Read more

The overwhelming majority of reviews paint a deeply negative picture of C H Jonasson Plumbing across nearly every dimension. Professionalism is the most heavily criticized area, with multiple reviewers describing rude phone interactions, a plumber exhibiting road rage and threatening behavior, a worker leaving biohazardous waste on a customer's floor, and the company ignoring follow-up calls after failed work. Pricing is a consistent and serious complaint across many reviews, with customers describing undisclosed service charges, bills arriving far above quoted amounts, hourly rates described as 20-40% above market, and a refusal to explain charges. Project completion is mixed but leans negative — one reviewer's heater issue was never resolved, another was promised a quote and ghosted, and a toilet job required a callback; however, a small number of reviewers report work that was completed satisfactorily. Experience scores slightly higher due to two detailed positive reviews praising skilled diagnostics and problem-solving, but these are outweighed by accounts of misdiagnosis, incorrect repairs, and technicians lacking basic supplies on their trucks. Read less