Belanger & Sons

Belanger and Sons earns strong scores across all four dimensions, driven by a large volume of detailed, specific reviews praising Steve and his team's responsiveness, communication, and willingness to go above and beyond — including coming in on weekends, evenings, and even while on vacation. Pricing is consistently described as fair, competitive, and transparent, with no hidden charges mentione... Read more

Belanger and Sons earns strong scores across all four dimensions, driven by a large volume of detailed, specific reviews praising Steve and his team's responsiveness, communication, and willingness to go above and beyond — including coming in on weekends, evenings, and even while on vacation. Pricing is consistently described as fair, competitive, and transparent, with no hidden charges mentioned across any review. Project completion is generally strong, with most jobs described as finished cleanly and on time, though one detailed 3-star review from 2022 documents a significant installation error (missing mortar bed under a soaking tub) that voided a manufacturer warranty and required multiple return visits over 8-9 months without full resolution — this meaningfully tempers the project completion score. Technical experience scores well overall, with reviewers frequently noting quick diagnosis and effective problem-solving, though the mortar bed oversight and a 1-star review citing disorganized communication introduce some caution. Two reviews appear to be near-identical duplicates (the water heater Friday night story), which slightly reduces confidence in the raw review count. Read less