AA Zack Plumbing

AA Zack Plumbing presents a deeply mixed picture across its review history. Professionalism is the most heavily penalized dimension: while several reviewers praise responsiveness and courteous service, two reviews describe explicitly hostile and dismissive behavior — including a voicemail described as 'nasty and insulting' and a phone interaction where a customer was 'treated like an idiot' — ... Read more

AA Zack Plumbing presents a deeply mixed picture across its review history. Professionalism is the most heavily penalized dimension: while several reviewers praise responsiveness and courteous service, two reviews describe explicitly hostile and dismissive behavior — including a voicemail described as 'nasty and insulting' and a phone interaction where a customer was 'treated like an idiot' — which significantly drags the score down. Pricing is similarly polarized: one long-term customer calls costs 'reasonable' and praises upfront transparency, while another explicitly states they felt overcharged and had suspected overcharging across multiple past jobs. Project completion scores moderately well, as most jobs described were finished and one emergency call-out on a holiday was handled effectively, though one reviewer noted a prior callback was never returned. Experience scores in the moderate range — workmanship is generally described as functional and efficient, but one reviewer characterized the quality as 'average like most plumbers,' tempering the otherwise positive technical feedback. Read less