A Hohmann

A. Hohmann's review record is dominated by serious, recurring complaints across all four scored dimensions. Professionalism is the most heavily penalized dimension, with a large number of reviewers describing rude office staff, technicians who hung up on customers, failed callbacks, no-shows, and unauthorized service visits — these are not isolated incidents but a consistent pattern spanning 201... Read more

A. Hohmann's review record is dominated by serious, recurring complaints across all four scored dimensions. Professionalism is the most heavily penalized dimension, with a large number of reviewers describing rude office staff, technicians who hung up on customers, failed callbacks, no-shows, and unauthorized service visits — these are not isolated incidents but a consistent pattern spanning 2011 to 2023. Project completion is similarly poor, with multiple reviews describing incomplete repairs requiring 3–4 return visits, jobs left unfinished for weeks or months, wrong parts ordered, and work that made problems worse rather than better. Pricing drew significant criticism including a $4,000 charge for a $600 water heater replacement, a $15,000 quote for a single heat pump that a competitor replaced all three for $16,000, and billing for services never authorized or performed. Experience scores slightly higher due to a meaningful minority of positive reviews praising skilled technicians by name, but is dragged down by explicit accounts of poor troubleshooting, damaged property, and incorrect diagnoses. The positive reviews, while genuine in tone, are substantially outnumbered and largely older, with the most recent years skewing heavily negative. Read less