David Young, Heating

David Young demonstrates strong technical expertise and professionalism in initial service delivery, with 8 reviews explicitly praising punctuality, communication, politeness, and responsiveness. Pricing is fair and transparent based on 3 detailed mentions. However, project completion is significantly weakened by 2 recent reviews (2022, 2020) documenting complete failure to return calls or follow ... Read more

David Young demonstrates strong technical expertise and professionalism in initial service delivery, with 8 reviews explicitly praising punctuality, communication, politeness, and responsiveness. Pricing is fair and transparent based on 3 detailed mentions. However, project completion is significantly weakened by 2 recent reviews (2022, 2020) documenting complete failure to return calls or follow up on service requests, directly contradicting the long-term loyalty expressed in older reviews. Experience scores remain high due to consistent praise for troubleshooting skill and workmanship quality across 7 reviews. The stark contrast between excellent initial work and poor follow-up on callbacks represents a critical service gap. Read less