Barrett Plumbing & Heating

The overwhelming majority of reviews paint a deeply negative picture of Barrett Plumbing and Heating across nearly every dimension. Professionalism is the most heavily documented concern, with five of seven reviews citing failures in communication, responsiveness, and customer treatment — including ignored follow-up emails, unreturned phone calls, and dismissive office staff. Project completion ... Read more

The overwhelming majority of reviews paint a deeply negative picture of Barrett Plumbing and Heating across nearly every dimension. Professionalism is the most heavily documented concern, with five of seven reviews citing failures in communication, responsiveness, and customer treatment — including ignored follow-up emails, unreturned phone calls, and dismissive office staff. Project completion is similarly alarming, with multiple reviews describing incomplete or abandoned work, a technician who refused to inspect a tub, and a heating system left non-functional after a paid service. The one strongly positive review (2020) praised fair pricing, courteous crew, and thorough work, and a brief 2018 five-star review mentioned best pricing and prompt service — these two reviews are the only meaningful counterweights. Experience scores low due to documented technical errors, such as a missed closed return valve that caused a heating failure, though the 2020 review did highlight competent problem-solving under challenging conditions. Read less