3 G’s Plumbing & Heating

The review set paints a deeply concerning picture of 3 G's Plumbing across nearly every dimension. Professionalism is the most heavily documented weakness: multiple reviewers describe no-shows, cancelled appointments with no follow-up, unreturned calls, and in one case an owner who turned rude and dismissive when a customer declined to rebook. Project completion is similarly troubled, with one rev... Read more

The review set paints a deeply concerning picture of 3 G's Plumbing across nearly every dimension. Professionalism is the most heavily documented weakness: multiple reviewers describe no-shows, cancelled appointments with no follow-up, unreturned calls, and in one case an owner who turned rude and dismissive when a customer declined to rebook. Project completion is similarly troubled, with one reviewer describing repeated return visits that still failed to resolve the problem, another spending weeks unable to get the job finished, and a third never receiving a callback to reschedule at all. Pricing drew explicit complaints, most notably a reviewer who felt blindsided by a near-$600 charge for roughly one hour of work and a separate reviewer who was billed for a supposedly free estimate including a finance charge. On the experience dimension, workmanship concerns include a broken pipe patched with a rubber gasket and screws described as likely to rust, though two older positive reviews do credit the company with competent repairs. The two positive reviews are both older (2012 and 2016) and relatively thin on specifics, while the negative reviews are more recent and highly detailed, further weighting the score downward. Read less