Victory HVAC

Victory exhibits a deeply polarized customer experience with significant structural problems. While some customers praise professionalism and technical skill (particularly in HVAC installation and diagnosis), the company is plagued by severe issues in project completion, follow-through, and pricing transparency. Multiple reviews document incomplete work, missed appointments, unresponsive managemen... Read more

Victory exhibits a deeply polarized customer experience with significant structural problems. While some customers praise professionalism and technical skill (particularly in HVAC installation and diagnosis), the company is plagued by severe issues in project completion, follow-through, and pricing transparency. Multiple reviews document incomplete work, missed appointments, unresponsive management, and aggressive upselling tactics. Pricing complaints are pervasive, with customers reporting markups of 1,500%+ on components and hidden fees. The company's responsiveness varies dramatically—some customers receive same-day service while others wait weeks or are refused service entirely. Recent reviews (2024, 2023) show no improvement in core problems. Read less