John R Bileau HVAC

This contractor exhibits severe inconsistency across reviews spanning multiple years. Two recent reviews (2021–2022) document critical failures in professionalism (no-shows, broken promises, unresponsiveness) and project completion (incomplete work, unfixed damage, permit violations, year-long delays). Two older reviews (2017–2019) praise his expertise and affordability. The stark contrast sug... Read more

This contractor exhibits severe inconsistency across reviews spanning multiple years. Two recent reviews (2021–2022) document critical failures in professionalism (no-shows, broken promises, unresponsiveness) and project completion (incomplete work, unfixed damage, permit violations, year-long delays). Two older reviews (2017–2019) praise his expertise and affordability. The stark contrast suggests either significant deterioration in service quality over time or fundamental reliability issues. Professionalism is the lowest-scoring dimension due to documented unprofessionalism, missed appointments, and poor communication. Project completion is severely compromised by incomplete callbacks and permit failures. Pricing receives a moderate score based on limited positive mentions, but this is overshadowed by larger operational failures. Read less