Offutt Plumbing Inc

This contractor demonstrates consistently strong performance across all four dimensions, with professionalism being the most frequently cited strength — punctuality, courtesy, clear communication, and responsiveness appear in the vast majority of substantive reviews. Project completion scores are high, with most reviewers confirming jobs were finished correctly and in a timely manner, though one... Read more

This contractor demonstrates consistently strong performance across all four dimensions, with professionalism being the most frequently cited strength — punctuality, courtesy, clear communication, and responsiveness appear in the vast majority of substantive reviews. Project completion scores are high, with most reviewers confirming jobs were finished correctly and in a timely manner, though one notable exception involves a technician (Glen) who failed to show up for a scheduled appointment and a separate reviewer who noted the plumber left without cleaning up and made an arguably unnecessary pipe cut. Pricing is viewed favorably across both the Roto-Rooter and Offutt Plumbing reviews, with multiple customers explicitly noting costs were lower than competitor quotes and that the plumber avoided upselling unnecessary services. Experience scores are strong, supported by specific accounts of accurate diagnosis, smart problem-solving, and quality workmanship across a wide range of plumbing tasks. The score is tempered slightly by a small number of negative or mixed reviews and the presence of many blank or near-blank reviews that could not contribute usable data. Read less