Master Plumbing & Mechanical

Master Plumbing demonstrates strong technical competence and generally professional service, with most recent reviews (2018-2024) praising responsiveness, honesty, and workmanship. However, pricing practices are a significant concern, with multiple reviews citing unexpected charges, diagnostic fees that don't fully credit toward work, and aggressive upselling. Project completion is solid overall, ... Read more

Master Plumbing demonstrates strong technical competence and generally professional service, with most recent reviews (2018-2024) praising responsiveness, honesty, and workmanship. However, pricing practices are a significant concern, with multiple reviews citing unexpected charges, diagnostic fees that don't fully credit toward work, and aggressive upselling. Project completion is solid overall, though one critical failure (non-functional sump pump installation) and occasional reluctance to tackle complex jobs are noted. The company shows inconsistency in customer service quality, with some interactions described as dismissive or rude, particularly from ownership. Read less