Benjamin Franklin Plumbing of Frederick

Both available reviews are strongly negative and paint a consistent picture of poor performance across multiple dimensions. The first review describes a technician quoting $600 for a repair that cost $8 in parts and took two elderly homeowners 20 minutes to complete themselves, raising serious concerns about pricing integrity and technical honesty. The second review describes a confirmed appointme... Read more

Both available reviews are strongly negative and paint a consistent picture of poor performance across multiple dimensions. The first review describes a technician quoting $600 for a repair that cost $8 in parts and took two elderly homeowners 20 minutes to complete themselves, raising serious concerns about pricing integrity and technical honesty. The second review describes a confirmed appointment that resulted in a no-show, followed by a scheduling representative denying the customer was ever on the books — a significant failure in both professionalism and project completion. Across both reviews, there is no positive feedback whatsoever to offset these serious concerns. With only two reviews available, a reliable WW Score cannot be calculated, but the directional signal from the available data is very negative. Read less