Naumann Plumbing

Naumann Plumbing receives strong praise for responsiveness, courteous staff, and technical problem-solving in the majority of reviews, with multiple reviewers highlighting same-day or next-day service and knowledgeable technicians. However, a meaningful cluster of negative reviews — spanning multiple years — raises serious concerns across all four dimensions: pricing disputes with charges near... Read more

Naumann Plumbing receives strong praise for responsiveness, courteous staff, and technical problem-solving in the majority of reviews, with multiple reviewers highlighting same-day or next-day service and knowledgeable technicians. However, a meaningful cluster of negative reviews — spanning multiple years — raises serious concerns across all four dimensions: pricing disputes with charges nearly double the quoted amount, incomplete or failed first-attempt repairs requiring return visits, and at least two cases where the owner was described as dismissive or rude when confronted with complaints. Project completion is the most contested dimension, with documented cases of abandoned responsibility for faulty work, a burst pipe recurrence after inadequate insulation, and a flooded condo caused by an improperly installed overflow pipe. Pricing confidence is dragged down by one reviewer paying $495 for work another company completed for $210, and another reviewer being initially charged double the quoted price. The score reflects a contractor with genuine capability and a strong base of satisfied customers, but with a recurring pattern of accountability failures that cannot be ignored. Read less