Overview of Company Customer Sentiment Analysis in May
D&J receives mixed signals across all dimensions from just three reviews. Professionalism scores moderately — two reviewers praised friendly and professional staff, but one negative review noted workers arrived without knowledge of the agreed scope of work. Pricing is a concern, with one reviewer paying $200 more than quoted due to a combination of client error and contractor misjudgment, pullin... Read more
D&J receives mixed signals across all dimensions from just three reviews. Professionalism scores moderately — two reviewers praised friendly and professional staff, but one negative review noted workers arrived without knowledge of the agreed scope of work. Pricing is a concern, with one reviewer paying $200 more than quoted due to a combination of client error and contractor misjudgment, pulling that dimension down significantly. Project completion is similarly mixed: one reviewer reported an excellent outcome, while another explicitly stated the crew could not complete the job they were hired for and performed unrequested work instead. Experience scores conservatively given one strong positive outcome on power washing and furniture restoration, offset by a clear failure to assess and execute a comparable power washing and stain removal job. Read less