CW Heating & Air Conditioning

CW Heating and Plumbing presents a deeply polarized review profile. Reviews from roughly 2014–2017 are predominantly positive, praising Craig's responsiveness, technical knowledge, fair pricing, and professionalism. However, a significant cluster of serious negative reviews — spanning 2016 through 2024 — describes a pattern of abandoned or incomplete work, fraudulent charges, misdiagnosis, s... Read more

CW Heating and Plumbing presents a deeply polarized review profile. Reviews from roughly 2014–2017 are predominantly positive, praising Craig's responsiveness, technical knowledge, fair pricing, and professionalism. However, a significant cluster of serious negative reviews — spanning 2016 through 2024 — describes a pattern of abandoned or incomplete work, fraudulent charges, misdiagnosis, safety hazards (a gas leak left unaddressed after installation), and aggressive or threatening behavior toward customers. The most recent review (2024) is a 1-star warning of scam behavior, and several negative reviews from 2016–2022 describe taking advance payments and failing to complete work. These severe, specific, and credible negative accounts substantially drag down all four dimensions and cannot be dismissed as outliers given their detail and consistency. Read less