Smith & Rawlings

Smith & Rawlings exhibits significant and consistent problems across multiple dimensions. Professionalism is severely compromised by lack of transparency, poor communication, and failure to provide estimates before work—issues mentioned in three separate reviews spanning over a decade. Pricing practices are deceptive, with customers charged substantially more than expected without clear disclosu... Read more

Smith & Rawlings exhibits significant and consistent problems across multiple dimensions. Professionalism is severely compromised by lack of transparency, poor communication, and failure to provide estimates before work—issues mentioned in three separate reviews spanning over a decade. Pricing practices are deceptive, with customers charged substantially more than expected without clear disclosure. Project completion shows mixed results: some jobs are completed competently, but critical failures include incorrect boiler installation and failure to communicate safety recalls. Technical skill appears present in diagnostic work but is undermined by poor business practices and customer service failures. Read less