Ruth Plumbing, Heating & Cooling

Ruth Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent positive feedback on technical skill, responsiveness, and fair pricing. The company excels in emergency response times and quality workmanship, with multiple customers praising Ephrem's professionalism and attention to detail. However, three significant negative reviews (1-star ratings fro... Read more

Ruth Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent positive feedback on technical skill, responsiveness, and fair pricing. The company excels in emergency response times and quality workmanship, with multiple customers praising Ephrem's professionalism and attention to detail. However, three significant negative reviews (1-star ratings from 2021, 2018, and 2017) reveal critical failures in job completion, communication, and pricing transparency that substantially lower the score. The 2021 review is particularly damaging, documenting incomplete work and false reporting to a warranty company. These serious lapses prevent a higher score despite the predominance of 5-star reviews. Read less