Overview of Company Customer Sentiment Analysis in May
Pro Patriot shows a genuinely mixed track record across these six reviews. On the positive side, multiple reviewers praised the team's friendliness, responsiveness, and willingness to go above and beyond — most notably in the detailed furnace replacement account where the company loaned space heaters and advocated with a warranty company on the customer's behalf. However, two significant negativ... Read more
Pro Patriot shows a genuinely mixed track record across these six reviews. On the positive side, multiple reviewers praised the team's friendliness, responsiveness, and willingness to go above and beyond — most notably in the detailed furnace replacement account where the company loaned space heaters and advocated with a warranty company on the customer's behalf. However, two significant negative reviews drag scores down meaningfully: one citing 'shoddy work and terrible service' with no further detail, and another describing a clear failure of follow-through where the company promised an estimate, then ghosted the customer entirely despite multiple follow-ups. Project completion and professionalism scores are tempered by this pattern of inconsistency. Pricing data is sparse, with only one reviewer explicitly mentioning 'reasonable rates,' limiting confidence in that dimension. Read less