Pine State Services

Pine State Services presents a deeply split profile across its review history. Individual technicians — particularly Keith, Nathan, Tucker, Anthony, Adrian, Sam, Tristan, and others — are repeatedly praised for professionalism, punctuality, knowledge, and courteous demeanor, which drives the professionalism and experience scores into positive territory. However, pricing is the single most dama... Read more

Pine State Services presents a deeply split profile across its review history. Individual technicians — particularly Keith, Nathan, Tucker, Anthony, Adrian, Sam, Tristan, and others — are repeatedly praised for professionalism, punctuality, knowledge, and courteous demeanor, which drives the professionalism and experience scores into positive territory. However, pricing is the single most damaging dimension: dozens of reviewers across many years describe charges they consider wildly inflated, hidden fees, a mandatory dispatch charge, and a membership upsell model that multiple customers characterize as predatory or deceptive — this produces one of the lowest pricing scores possible while still reflecting a handful of positive pricing mentions. Project completion is mixed: many jobs are completed well and on time, but there are credible accounts of abandoned work, no-shows, work not up to code, permits not pulled, and failure to honor callbacks or warranty obligations. The review corpus spans roughly 2012–2025, with the most recent reviews (2024–2025) still showing the same pricing complaints alongside strong individual technician praise, suggesting systemic pricing and accountability issues have not been resolved over time. Read less