Martin Plumbing & Heating

Martin Plumbing demonstrates solid technical competence and generally professional service, with strong marks for experience and workmanship. However, the company is significantly hampered by persistent pricing concerns—multiple reviews explicitly cite overcharging, inflated estimates, and expensive service calls relative to competitors. Project completion shows mixed results, with some customer... Read more

Martin Plumbing demonstrates solid technical competence and generally professional service, with strong marks for experience and workmanship. However, the company is significantly hampered by persistent pricing concerns—multiple reviews explicitly cite overcharging, inflated estimates, and expensive service calls relative to competitors. Project completion shows mixed results, with some customers reporting incomplete work, lack of follow-up, and unresolved issues requiring second opinions. Professionalism is inconsistent: while many technicians are praised as courteous and punctual, management (particularly Leon and Grant) receives harsh criticism for poor communication, lack of accountability, and aggressive collection practices. The company's reputation has deteriorated over time, with older reviews (2007–2013) generally more positive than recent ones (2015–2024). Read less