Imperial Plumbing & Heating

Imperial Plumbing demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for punctuality, communication, and skilled workmanship. However, two significant negative reviews (1-star ratings from 2018 and 2017) reveal serious concerns about dishonest billing practices, unnecessary work, and poor follow-up communication that substantially impact overall... Read more

Imperial Plumbing demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for punctuality, communication, and skilled workmanship. However, two significant negative reviews (1-star ratings from 2018 and 2017) reveal serious concerns about dishonest billing practices, unnecessary work, and poor follow-up communication that substantially impact overall trustworthiness. Pricing is generally viewed as fair and competitive, though the negative review alleges fabricated labor hours. Project completion is mostly reliable, though one review notes delayed estimate delivery. The contractor's age profile is heavily skewed toward 2011–2015 (13 of 24 reviews), with limited recent data. Read less