Aube’s Plumbing & Heating

Aube's Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most contested area: multiple positive reviewers praise punctuality, friendliness, and responsiveness, while a significant cluster of negative reviews — spanning multiple years — cite no-shows, unreturned calls, and rude or dismissive behavior from the owner. Project completion is similarly split... Read more

Aube's Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most contested area: multiple positive reviewers praise punctuality, friendliness, and responsiveness, while a significant cluster of negative reviews — spanning multiple years — cite no-shows, unreturned calls, and rude or dismissive behavior from the owner. Project completion is similarly split: several reviewers report jobs done well and even under estimate, but others describe abandoned commitments, unfinished small tasks, and a particularly detailed account of a boiler repair that was left incomplete due to a technician error and subsequent failure to follow through. Pricing drew both praise (fair, reasonable, came in under estimate) and serious complaints (no itemized billing, high labor charges with no transparency, feeling taken advantage of). Experience scores moderately well — when work was actually completed, multiple reviewers describe skilled, effective results — but the boiler dead-heading incident and other workmanship concerns prevent a high score. The overall WW Score of 58.3 reflects a contractor with genuine capability but persistent, recurring service and communication failures that represent a real risk to customers. Read less