Mr. Rooter Plumbing of Shreveport & Bossier City

Pricing is the most heavily criticized dimension across these reviews, with multiple customers explicitly reporting charges well above quotes, unexpected visit fees, and prices significantly higher than competitors — dragging that dimension to a low score of 32. Professionalism is mixed: several reviews praise polite and thorough technicians, but others describe rudeness when pricing was challen... Read more

Pricing is the most heavily criticized dimension across these reviews, with multiple customers explicitly reporting charges well above quotes, unexpected visit fees, and prices significantly higher than competitors — dragging that dimension to a low score of 32. Professionalism is mixed: several reviews praise polite and thorough technicians, but others describe rudeness when pricing was challenged, dishonesty about service area, and poor follow-through on callbacks. Project completion is similarly split — some jobs were completed thoroughly and explained well, but there are notable failures including a sewer line that re-clogged shortly after service, a technician who refused to return without additional payment, and a job not done correctly the first time. Experience scores modestly above average, with a few reviewers noting skilled diagnostics and problem-solving, but offset by a technician who misdiagnosed a sewer issue and another who failed to use the correct tool on the first attempt. Read less