Mike Tilton Quality Plumbing & Heating

Mike Tilton Plumbing receives consistently strong marks for professionalism, with dozens of reviews praising courteous, punctual, and communicative technicians — particularly Randy, Jason, Jeremy, and Micah. Project completion is generally solid, with most jobs finished correctly and in a timely manner, though a notable minority of reviews describe incomplete work, misdiagnosis, or jobs requirin... Read more

Mike Tilton Plumbing receives consistently strong marks for professionalism, with dozens of reviews praising courteous, punctual, and communicative technicians — particularly Randy, Jason, Jeremy, and Micah. Project completion is generally solid, with most jobs finished correctly and in a timely manner, though a notable minority of reviews describe incomplete work, misdiagnosis, or jobs requiring return visits. The most significant drag on the overall score is pricing: multiple detailed, credible reviews describe opaque billing practices including undisclosed travel-time charges, tool fees, credit card surcharges, glove charges, and hourly billing that began before arrival — leading several customers to feel gouged. Experience scores are positive overall, with technicians demonstrating solid technical knowledge, though a few reviews cite misdiagnosis or use of incorrect tools. The pricing dimension is the clearest systemic weakness and materially lowers the WW Score. Read less