Mr. Rooter Plumbing of New Orleans

Professionalism is the strongest dimension, with dozens of reviewers explicitly praising technicians for being courteous, on time, friendly, and communicative — names like Dan, Cowboy, Chad, Jonathan, and Kirk appear repeatedly with specific positive detail. Pricing is the weakest dimension: while several reviewers found costs reasonable or fair, multiple reviewers explicitly flagged high or une... Read more

Professionalism is the strongest dimension, with dozens of reviewers explicitly praising technicians for being courteous, on time, friendly, and communicative — names like Dan, Cowboy, Chad, Jonathan, and Kirk appear repeatedly with specific positive detail. Pricing is the weakest dimension: while several reviewers found costs reasonable or fair, multiple reviewers explicitly flagged high or unexpected charges — including a $500+ job for under an hour of labor with no parts, an $88 dispatch fee that was not disclosed upfront, and a $290 charge for a job that was never completed. Project completion is mixed: the majority of jobs described were finished promptly and satisfactorily, but two significant negative reviews describe outright failures — one involving a repair that began leaking two months later with no callback response despite a dozen attempts, and another where a technician charged $290 without resolving the issue and recommended a second visit. Experience scores moderately well overall, with many reviewers noting knowledgeable, skilled technicians, but is tempered by one explicit case of a technician admitting he lacked the experience to fix the problem. Read less